Student Support

Guidance and Counselling

Our aim is to support the wellbeing and safety of all students at Macleans College to enable our young people to achieve their full potential. We are professionally trained counsellors, registered members of New Zealand Association of Counsellors and we work according to the ‘NZAC Code of Ethics’. We maintain confidentiality unless there is a serious and imminent risk to safety.

What counsellors do;

  • Provide a safe, confidential environment for students.
  • Listen to concerns.
  • Assist students to make the changes they want.
  • Teach skills for living (e.g. anger management, problem solving, decision making, motivation, effective communication).
  • Assist with alcohol/drug concerns, stress, plan and set goals, family break-up, relationship difficulties, grief and loss, coping with change, fear and anxiety, or any other concern.
  • Act as advocate for the student at stand down or suspension hearings.
  • Arrange for outside agencies if necessary.

Issues may be large or small! Don't wait for a crisis. If unsure, come and chat. The counsellors are here to help.


If it is an emergency and you feel like you or someone else is at risk, call 111.
0800-376633 or txt 027 4 YOUTHS
0800 543 354 or free text 4357 (HELP) (available 24/7)
0508 828 865 (0508 TAUTOKO) (available 24/7)
0800 942 8787 (1pm to 11pm)
HELP: 09 623 1700 (24 hours)
0800 111 757 or text 4202 (available 24/7)
Free call or text 1737 (available 24/7)
0800 543 754 (available 24/7)

Online Resources

09 265 4000

Taunaki website

Contact Us

Where to Find Us

Sas Map

How to Contact Staff

Student Appointments Students can make appointments with staff, either:

  • Through the Faculty Secretary at the SAS centre before school, interval, lunchtime or after school.
  • By leaving a note in the appropriate staff member's post box (inside the front door of the SAS centre).
  • By filling out an online referral (links can be found at the top of this page)

Parent Appointments The staff can be contacted by telephone or emailing [email protected] and they are available for appointments with parents between 8.00 am and 3.30 pm during the school weeks. Feel free to phone the school office on 535 2620 ext 857 for a booking.

Counselling Team

Ms Rose Radford-Neal
HOD Guidance and Counselling
M. Counselling, PG Dip Counselling, PG Dip (Education – Secondary), B.A (English), B. Nurse. Member NZAC. Registered Teacher.

Ms Rose Radford-Neal

Email: [email protected]
Phone ext #

Ms Sarah Milne
B.A. Dip Teaching, Dip Counselling, Dip Cognitive Behaviour Therapy-Distinction, Member NZAC. Registered Teacher.

Ms Sarah Milne

Email: [email protected]
Phone ext # 824

Ms Rui Ling Chen
M. Ed Counselling, P.G. Dip (Counselling), P.G. Cert (Prof Supervision) B. Ed (ECE Teaching), Member NZAC. Registered Teacher.

Ms Rui Ling Chen

Email: [email protected]
Phone ext # 679

Mrs Alex Green
M. Counselling – Hons, P.G. Dip (Counselling), Dip Positive Psychology & Wellbeing, P.G. Cert Education, BSc Chemistry and Environmental Science, Member NZAC. Registered Teacher.

Mrs Alex Green

Email: [email protected]
Phone ext # 679

Mrs Joyce Lum
International Counsellor
B. Counselling, Dip Counselling, Provisional Member NZAC.

Mrs Joyce Lum

Email: [email protected]
Phone ext # 851


Mrs Eileen Koh

Mrs Eileen Koh

Email: [email protected]
Phone ext # 857